Payment Policy

Effective Date: January 6, 2026

This Payment Policy explains how payments are processed on ph-aesthetics (“Store”).
ph-aesthetics Store is owned and operated by Away Team LLC.

If you have questions about billing, contact us:
Email: [email protected] | Phone: (310) 261-8189
Address: 7134 Kittyhawk Ave, Los Angeles, CA 90045, United States

1) Accepted Payment Methods

We accept the following payment methods at checkout:

  • PayPal

  • Credit/Debit Cards via Stripe (e.g., Visa, Mastercard, American Express, Discover where supported)

Availability of specific card networks may vary by country, bank, and Stripe/PayPal policies.

2) When You’re Charged

  • Your payment is authorized and charged at the time you place an order (or when your transaction is confirmed), unless otherwise stated on the checkout page.

  • If a payment fails or is declined, the order will not be completed.

3) Payment Processing & Security

Payments are processed securely through PayPal and Stripe.

  • We do not store your full payment card details on our servers.

  • Payment providers may use fraud-prevention tools and may request additional verification to protect you and us.

4) Currency

  • Prices and charges are processed in the currency shown at checkout.

  • If your bank uses a different currency, your bank may apply conversion rates and fees. Those fees are controlled by your bank, not us.

5) Taxes

Unless explicitly stated at checkout, tax handling follows the rules applicable to your location and the items/services purchased. Any taxes shown at checkout are part of your final total.

6) Billing Information Accuracy

You agree to provide current, complete, and accurate billing and contact information, including:

  • Name

  • Billing address

  • Email

  • Phone number

Incorrect billing information can cause payment delays, order cancellation, or verification requests.

7) Failed, Disputed, or Reversed Payments

If a payment is:

  • reversed,

  • charged back, or

  • disputed through your bank or payment provider,

we may suspend fulfillment (if applicable) and/or require an alternative payment method for future transactions until the issue is resolved.

8) Refunds

Approved refunds are returned to the original payment method whenever possible:

  • PayPal refunds go back to your PayPal account or original funding source (depending on PayPal rules).

  • Stripe/card refunds are returned to the original card. Timing depends on your bank, typically 5–10 business days, but can vary.

Refund eligibility and conditions are described in our Returns & Refunds Policy (if posted). This page covers payments only.

9) Contact

For payment questions or billing support:
ph-aesthetics Store is owned and operated by Away Team LLC.
7134 Kittyhawk Ave, Los Angeles, CA 90045, United States
Phone: (310) 261-8189
Email: [email protected]