Contact Us

We’re here to help with orders, shipping, returns, billing, or general questions about ph-aesthetics.

For the fastest support, email us with your order number (if you have one) and a short description of what you need.

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Customer Support

Email: [email protected]
Phone: (310) 261-8189

Support Hours: Monday–Sunday, 9:00 AM – 6:00 PM (PT)
(Response times may be longer during holidays or peak periods.)

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Business Address

ph-aesthetics Store is owned and operated by Away Team LLC.
7134 Kittyhawk Ave
Los Angeles, CA 90045
United States

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Order Help

When contacting us about an order, please include:

Order number

Full name used at checkout

Email address used at checkout

A clear description of the issue (photos help if something arrived damaged)

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Common Topics

Shipping & tracking: check your shipping confirmation email for tracking first

Returns & refunds: see our Returns & Refunds Policy

Billing: payments are processed via PayPal and Stripe

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Legal Ownership

ph-aesthetics Store is owned and operated by Away Team LLC.